Throughout the entire process, including multiple on-site walkthroughs, Versatile demonstrated their attention to detail and the needs of the Commission. Versatile were easy to deal with, professional and courteous. Their pricing was very competitive and they delivered above and beyond, with great value for money. Their team of cleaners displayed a thorough approach and great attention to detail over the course of their engagement, always working safely and in accordance with workplace safety guidelines.

As shopfitters we work to a fairly tight schedule and at times with some difficult restrictions too. As part of our projects, we are required to carry out builders cleans so we hand over a completed and clean shop, ready for trade. We were really struggling to find reliable and affordable cleaners and would spend hours searching and trialing companies from all over the place. I was lucky enough to come across Versatile and submitted an enquiry. Not long after, I received a call from Daniel and we have never looked back. This was now a couple of years ago. Daniel and the Versatile team have been fantastic at communicating, reliable (have never let us done) and really flexible with our ever-changing tight demanding programs.

Versatile impressed us from the initial contact. Dan Carroll, made an appointment to visit the premises and to check our specification. During the walk through, matters were identified that we hadn’t considered and as a result, our specification was modified, and recirculated to the other respondents. Dan’s level of professionalism stuck a chord with us as others had not made any suggestions in relation to our specification. We were also offered additional services that were expensed; again we were both surprised and delighted with the additional services provisions. The clincher for us was the fact that Versatile could meet our start date (within a week of acceptance) whereas others were indicating 4 to 6 weeks as they had to organize franchisees or subcontractors. Versatile had its own employees. Versatile offered us stability and consistency in service delivery with its own employees. Over the intervening period we have been delighted with the service provided. Versatile’s cleaning team, assigned to us, always meets the agreed specification, but often exceed our expectations. The Team takes obvious pride in service provided. They are flexible with cleaning times accommodating our requests when we have functions that require extra servicing and contact us prior to public holidays and long weekends adjusting the cleaning days to ensure cleaning is completed at the most appropriate times. We have regular meetings with Versatile’s management team who ensure that we are satisfied with their service delivery. Versatile conducts its own audit process (on its Team) and regularly inspects the premises. Customer satisfaction is a primary concern for Versatile.

Since I initially reached out earlier this year, I found the correspondence to be extremely easy, no-nonsense and those I spoke with directly actively listened to the needs of my business and offered solutions within a very quick turnaround. I have continually noticed the same care and clear lines of communication ever since, and as a business operator – I find easy-to-access assistance and support a huge positive and shows a high level of reliability from a trade service.

l would like to thank the team at Versatile Property Services for providing the daily cleaning & disinfection for all our NSW Aruma sites each & every day. Their personal commitment to ensure an exceptional quality of service continuously exceeds our expectations. Versatle have become a trusted resource and partner from the moment you began. Your enthusiasm for the strong customer service and dedication to providing timely and efficient solutions made the decision to choose Versatile quite an easy one. The key factors for choosing to work with Versatile were the in-depth industry knowledge & experience you present a long with your dedication to meet our needs and requirements whilst always ensuring an excellent quality of service within our allocated budgets.

It’s rare to partner with such a genuine and caring organisation however we have found that Versatile Property Services understand us, and more importantly, they understand the needs of our business here at Sarraf Strata.

During the recent Covid pandemic Versatile Property Services have understood our needs as an aged care facility during this challenging time, they have been able to offer additional outbreak preventative services and professional advice on policies & procedures which Corpus Christi have found invaluable in our management of this difficult issue.

Versatile have always upheld the highest standards of safety and compliance with required work place rule and regulations for their employees. We can attest to the support and ongoing training versatile provides their employees to ensure they are equipped with the necessary skills for the tasks set out for them